IT Support & Maintenance
Feiran Technology provides technical assistance, updates, and support for clients throughout a given service period. The assistance encompasses several aspects, including tech and engineering hardware/software support, Operating System (OS) support, database and network support. Clients who utilise heavy-computing software for rendering product designs, simulations, and production would majorly benefit through available support and routine updates for their respective software and hardware dedicated to their operations.
- Full-stack planning: hardware, software, networking
- Custom-built solutions to meet industry-specific standards
- Emphasis on integration, reliability, and future scalability
Once the infrastructure design is finalized, Feiran Technology’s technical team proceeds with on-site installation and software configuration. Our specialists ensure smooth hardware deployment, software integration, and database setup with minimal disruption to your ongoing operations.
The process is handled by a dedicated team of engineers and support technicians, ensuring that all physical and digital components operate as one cohesive system.
- On-site and remote deployment services
- Industry-compliant setup of proprietary and third-party systems
- Close collaboration with internal client teams for contextual alignment
Feiran Technology extends its value through Resident Engineers; skilled professionals embedded within any organisation during critical project stages and beyond. These on-site specialists provide real-time technical support, monitor system performance, and recommend optimisations based on day-to-day operations.
Their presence ensures faster issue resolution and deeper system familiarity, while also capturing field-level insights that inform future upgrades or digital transformation roadmaps.
- Dedicated support throughout planning, implementation, and maintenance
- Proactive system performance tracking
- Operational efficiency feedback from embedded experts