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Supporting Businesses with Operational Processes

IT SERVICES

Specialised Software Development
Reach to Almost Any IT Requirement

Feiran Technology delivers software solutions that cater to specific clientele IT requirements that span various industries. These software solutions include web-based systems, mobile application development, among others that strengthen operational efficiency.

The integration of Dassault Systèmes solutions to other software ecosystems also allows organisations to seamlessly operate between product creation and management, further enhancing productivity and effectiveness.

IT Operation Management & BPO
End-to-end Organisational Process and Management

Feiran Technology also offers comprehensive organisational management solutions that allow for real-time visibility across the supply chain, along with processing services that require strong processing power for business operations. Organisations may leverage Feiran Technology’s solutions to further operate at a more efficient level.

This Includes:

IT Operation Management

End-to-End Oversight for Enhanced Operational Performance

End-to-end system for vertical and horizontal organisational management, allowing seamless viewing and monitoring between all parts of the organisation. The system allows for employees and leaders to realise enhancement opportunities for tasks, routines, and operational processes.

Operational Relief Through Strategic IT Offloading

Organisations that require strong processing power for their business processes and operations can leverage on Feiran Technology’s BPO services that utilises intense computing power to handle rendering or operational tasks. The service can be done remotely from the operational locations and assets of the client, allowing said client to focus their assets on other tasks and processes.

Support, Reliability & Assurance

Trusted IT Support Frameworks and Certified Quality Confidence

Lastly, Feiran Technology offers robust support and quality assurance for maintaining operational systems and software. These services are designed to ensure consistent and uninterrupted operational functionality, while resolving technical issues in a swift manner. By combining proactive maintenance and support, Feiran Technology can ensure ecosystem reliability and assurance.

24/7 Support, Maintenance, and Uptime Commitments

Service Level Agreement (SLA)

An SLA between Feiran Technology and clientele provides an effective support platform to reach when in need of assistance. Inclusive of both preventative maintenance and a 24/7 support portal, clients can expect to receive swift and effective replies to their issues for faster resolution and minimal downtime.

Certified Systems Backed by Rigorous Testing and Benchmarking

Quality Assurances

To ensure the integrity of deployed systems, Feiran Technology conducts comprehensive quality assessments. These include benchmarking, stress testing, and system diagnostics tailored to the client’s specific configuration. Upon completion, clients receive certification and a detailed analysis report outlining performance, risks, and optimization opportunities.

Explore Our Full Suite of Services

Discover Ways Feiran Technology Can Drive Your Success